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FAQs

Our WholeLeaf FAQs page provides quick answers to common questions about hydroponic systems, grow lights, nutrients, shipping, returns, and customer support. Save time and get the details you need to grow smarter.

 Shipping & Delivery

Do you ship outside Canada?

Right now, we only ship within Canada

How long does delivery take?

Orders typically arrive in 3–7 business days

Do you offer local pickup

Yes, Regina customers can select pickup at checkout

Returns & Exchanges

What is your return policy?

We accept returns within 14 days if unused and in original conditio

How do I start a return

Email **support@wholeaf.ca** with your order number

Orders & Products

What if an item is out of stock?

You can sign up for restock alerts on the product page

What if you don’t have the product I’m looking for?

No worries — if it’s not in stock, we can often order it for you through our trusted partners: Quality Horticulture, Hydrofarm Canada, and BioFloral. Just email support@wholeaf.ca with the details, and we’ll handle the rest.

Support

How do I reach you?

Email us anytime at **support@wholeaf.ca**. We usually respond within 24 hours